Ordering and Payment

Orders can be placed on our website using an online account, over the phone or by email. Our office is open Monday to Friday 9am-5pm, not including bank holidays.

Minimum order value for a first order is £300 (ex VAT). Our minimum re-order value is £150 (ex VAT). Our minimum order quantity is two items per product variant.

Payment will only be taken once your order has been packed by our team and can be made by credit card, debit card or BACS payment. This can be taken over the phone if required.

All goods remain the property of Tilley & Grace until paid for in full and orders for pro forma customers will not be shipped until payment has been received.

VAT will be charged at current rates for all orders to UK customers. For EU Customers: your VAT & EORI number will be required. 

Call to make payment on 01728 685222.